Contact Us

Phone Directory

Customer Support 
866-544-3430

Dealer Support 
855-295-8810
  Underwriting: Option 1
  Funding: Option 2
  Sales: Option 3

Impound Notifications 
877-204-6757

Payoffs
866-544-3430
Please note: Our IVR phone system can only provide same-day payoff information. For 10-day payoff information, ask to speak to a representative.

Rebates 
Extended Service Contracts & GAP Cancellations
855-292-6429

Spartan Financial Partners
Buy Here Pay Here Capital Solutions: Bulk Purchase & Lines of Credit
855-233-3605

Titles 
877-811-1620

Total & Partial Loss Insurance Claims 
855-292-6430

Address Directory

For All Payments please include the following:
Payment Voucher, Customer Name, and Account Number on Check.

Funding Package sent via FedEx: 
American Credit Acceptance
4054 Willow Lake Blvd
Suite 2096
Memphis, TN 38153

Funding Package sent via Other Methods:
American Credit Acceptance
4054 Willow Lake Blvd
Suite 2096
Memphis, TN 38118

Lien Holder: (For all states)
American Credit Acceptance
PO Box 4419
Wilmington, OH 45177-7719

Loss Payee:
American Credit Acceptance
PO Box 4537
Carmel, IN 46082

Customer Payments Address:
American Credit Acceptance
PO BOX 204531
Dallas, TX 75320-4531

Payments/Payoffs Overnight Address:
American Credit Acceptance
Lockbox Services 204531
2975 Regent Blvd Suite #100
Irving, TX 75063

Insurance Payments:
American Credit Acceptance
PO BOX 935907
Atlanta, GA 31191-5907

Insurance Overnight Address:
American Credit Acceptance
Lockbox Services 935907
3585 Atlanta Avenue
Hapeville, GA 30354-1705

Repair & GAP Claim Check Payments:
American Credit Acceptance
961 East Main Street
Spartanburg, SC 29302

Warranty Proceeds:
PO BOX 854814
Minneapolis, MN 55485-4814

Warranty Overnight Address:
1801 Parkview Dr, 1st Floor
Shoreview, MN 55126