American Credit Acceptance, part of The Johnson Group, stands in solidarity with those who face racism and social injustice. Click here to read our full statement.

If you have a complaint or credit dispute, CLICK HERE.

By Phone

Call us at 1-866-544-3430 or submit the online form below.

Operation Hours

Monday – Friday 8 AM – 12 AM ET
Saturday 8 AM – 5 PM ET
Sunday Closed

By Email

Contact Customer Service
Please note: This is a public website. Do not include any Non-public Personal Information, such as your Account Number, when communicating through this site.

By Mail

Payment Address

Send your payment using a check or money order to the address below. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing.

Include: Payment Voucher & Account Number on Check.

American Credit Acceptance
PO Box 204531
Dallas, TX 75320-4531

Payoff checks should be sent to the address below.

American Credit Acceptance
961 E Main St
Spartanburg, SC 29302